The Problem We Solve
Most Wolverhampton businesses are paying for Microsoft 365 and not getting what they're paying for
Microsoft 365 Business Premium includes some of the most powerful IT management and security tools available to small businesses. Most of it is switched off by default — and most IT providers either don't know how to configure it or don't bother. Here's what we find when we review a typical Wolverhampton business.
Wrong licence — overpaying or underpowered
Many Wolverhampton businesses are on Business Basic when they need Premium — leaving significant security features unavailable. Others are on Premium but using none of the advanced features they're paying for.
→ We review your licences and recommend the right plan for your needs
Security features not configured
MFA not enforced. Conditional Access not set up. Intune never touched. Defender not configured. These are paid features sitting unused — and leaving your business exposed to the attacks targeting West Midlands SMEs.
→ We implement your full security baseline correctly from the start
Can't get hold of your IT provider
Call centres, ticket queues, a different engineer every time you call — and nobody who actually knows your environment. When something goes wrong in your Wolverhampton office, you need a direct line to someone who knows your setup.
→ You deal with the same specialist every time — no queue, no strangers
No visibility of what you're paying for
Vague monthly invoices, no reports, no idea what's actually being done. Most IT contracts give you no visibility into your environment's health, security posture, or whether anything is being managed proactively.
→ Monthly reports in plain English — you always know exactly what's happening
Transparent Pricing
Simple plans for Wolverhampton SMEs
Three clear plans. No hidden extras. Microsoft 365 licences billed separately at cost. Minimum 5 users, 3-month initial term. You always know exactly what you're paying for.
Core
£20–25
per user / month + licences
- M365 tenant management
- User provisioning & offboarding
- MFA enforcement
- Basic security policies
- Monthly health check
- 30 mins support per month
Most Popular
Standard
£35–45
per user / month + licences
- Everything in Core
- Intune device management
- Conditional Access policies
- Defender for Business
- Anti-phishing & safe links
- 2 hrs support per month
Premium
£80–90
per user / month + licences
- Everything in Standard
- M365 Backup included
- Huntress EDR included
- Dark Web Monitoring
- Monthly Security Report
- Unlimited support (business hours)
What makes SRX IT Solutions different for Wolverhampton businesses
Microsoft 365 only — not a generalist
We focus exclusively on Microsoft 365. That means deeper knowledge, faster resolution, and better outcomes than a generalist IT company trying to cover every platform.
Direct access — no ticket queues
Wolverhampton clients deal directly with the specialist who manages their environment. No call centres, no rotating engineers, no chasing updates on tickets.
Copilot AI expertise — genuinely rare
We hold a Microsoft Copilot Premium licence and build custom AI agents in Copilot Studio. When your Wolverhampton business is ready for AI, we can deploy it properly — not just switch it on.
Transparent pricing — no surprises
Fixed monthly fees. Licences at cost. Monthly reports included. You always know exactly what you're paying for and what we've done — no vague invoices.
Wolverhampton Business Sectors
IT support for Wolverhampton's professional services firms
Wolverhampton has a strong professional services base — accountancy practices, solicitors, letting agencies, and growing SMEs across the city. We work with businesses that need IT managed to a higher standard than the default.
Accountancy Practices
Wolverhampton accountancy firms managing client financial data need Microsoft 365 environments configured for security and compliance — not just installed and left.
- Business Premium properly deployed
- Client data governance and access controls
- Secure remote working for staff
- Copilot for Excel and financial reporting
- Anti-phishing email protection
Legal Practices
Solicitors in Wolverhampton operate under SRA cybersecurity requirements. We implement Microsoft 365 environments that meet regulatory expectations while improving day-to-day productivity.
- SRA-aligned security configuration
- Document management and permissions
- Encrypted communications and audit trails
- Copilot for legal document drafting
- Compliant data governance
Letting Agencies
Letting agents across Wolverhampton handle property, tenant, and landlord data that requires proper data protection. We help automate routine communications while keeping data secure.
- Secure data management across teams
- Automated workflows for routine tasks
- GDPR-compliant data governance
- Mobile device management for field staff
- Tenant communication automation
Common Questions
IT support in Wolverhampton — FAQs
How is SRX IT Solutions different from other IT companies serving Wolverhampton?
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Most IT companies are generalists — they cover everything from printers to networking to Microsoft 365. We focus exclusively on Microsoft 365 and go much deeper. We also offer Microsoft Copilot AI implementation and Copilot Studio custom agents — capabilities that the majority of IT providers in Wolverhampton and the wider West Midlands simply don't have.
Do you offer contracts or is it month-to-month?
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We have a 3-month minimum initial term — this gives us enough time to properly implement your security baseline and demonstrate value. After the initial term, 30 days' notice is all that's required. We don't lock Wolverhampton clients into long contracts because we'd rather earn your retention through good service.
We already have IT support — why would we switch?
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That's exactly what the free Health Check is for. We'll review your current Microsoft 365 environment and tell you honestly whether it's being managed to a good standard. If it is, we'll tell you. If there are gaps — and there usually are — you'll have the information to make an informed decision. No obligation either way.
What does Microsoft 365 Business Premium include?
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Business Premium includes Microsoft Intune (device management), Microsoft Defender for Business (endpoint security), Conditional Access, Entra ID Premium P1, Azure Information Protection, Defender for Office 365 (anti-phishing), and full desktop Office applications. It also supports Microsoft Copilot AI. Most businesses on Business Premium are using a fraction of what they're paying for.
Can you help us implement Microsoft Copilot AI?
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Yes — and this is a specialism very few IT providers in Wolverhampton offer. We hold a Copilot Premium licence, use it daily, and can deploy it properly for your business — including the data governance preparation that most businesses skip and then regret. We can also build custom AI agents in Copilot Studio tailored to your specific business processes.